Questions
Frequently Asked Questions
What types of properties do you service?+
Biki Solutions focuses exclusively on commercial properties and facilities, including offices, retail locations, restaurants, hospitality venues, warehouses and multi-location portfolios.
What services do you provide?+
Cleaning and janitorial services, handyman and general maintenance, plumbing, electrical, painting and surface repairs, exterior and property maintenance, and emergency maintenance coordination.
Do you provide emergency maintenance?+
Emergency maintenance coordination is available for urgent commercial property issues. Current availability hours are confirmed when you contact our team.
What areas do you serve?+
We are based in Austin and serve Central Texas. Our service coverage is expanding across the region, so please confirm your location when submitting a request.
How do I request service?+
You can request service by phone, email, or through the “Submit a Request” form on our website. Simply provide your property details and a description of the issue, and our team will review the request and coordinate the next step.
Do you support multiple locations?+
Yes. Biki Solutions is built as a centralized maintenance partner for multi-location businesses and managed property portfolios.
Do you provide service documentation?+
Completed services can be documented with scope of work, findings, before-and-after photos, completion status and recommendations.
Can you handle recurring maintenance?+
Recurring and routine maintenance programs can be coordinated based on your facility requirements.