How it works

From request to close, on the record.

Every request follows the same clear path, so you always know where a job stands.

01

Request

Submit your maintenance request.

02

Coordinate

Biki Solutions reviews the requirement and coordinates the appropriate service.

03

Complete

The required maintenance or repair is performed.

04

Report

Receive completion information, documentation and relevant recommendations.

What you receive at close-out

  • Work performed
  • Findings
  • Parts and materials where applicable
  • Before-and-after photos
  • Completion status
  • Recommendations and follow-up
Request Service
Request Service